Terms and Conditions

Payment

All prices in our space are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices, and delivery rates are subject to change. We accept cash and all major credit cards.

Returns

Ecstatic. Delighted. Pleased. This is how we want you to feel about your Adorn purchase. If you’re not happy with your purchase, please contact us within 30 days for a return or exchange. To receive a refund, the returned product must be in its original condition with a valid proof of purchase. We recommend that if you are not 100% sure that your purchase will work, please retain all packaging. If applicable, shipping and handling fees will not be refunded and are the customer responsibility for returned product.

Items returned with a gift receipt are only eligible for store credit.

Exceptions

Certain items cannot be returned, exchanged, or canceled, these include: personalized items, custom or made to order items, items purchased as final sale, store floor samples, live botanicals, one of a kind items. Other restrictions may apply.

Proof of Purchase

Proof of purchase is required to issue an exchange, credit or refund for eligible items. We will accept the following as proof of your purchase:

• Original Receipt (this includes printed store or gift receipt, eReceipt, or electronic order confirmation)

• Packing Slip

• Order Number

• Gift Receipt

We are unable to accept any items for return or exchange without proof of purchase.